Refund Policy

• All sales are final.
• We do not offer refunds for change of mind, unused classes, or scheduling conflicts.
• Exceptions may be granted at our sole discretion in limited circumstances.

• Class packages are non-refundable.
• Class packages are transferable.
• All packages are subject to expiry dates, which will not be extended except at our discretion.
• Unused classes will be forfeited after the expiry date.

• Membership fees are non-refundable and non-transferable.
• No partial refunds will be provided for unused time within a billing cycle.
• If applicable, membership cancellations must follow the notice period stated in your membership agreement.

• Late cancellations and no-shows are not eligible for refunds.
• Class credits may be deducted or fees applied in accordance with our booking policy.

• In the case of injury or illness, you may request a freeze or extension of your package or membership.
• Supporting documentation (e.g., medical certificate) may be required.
• Refunds are generally not issued, but exceptions may be considered on a case-by-case basis.

• If we cancel a class or service, you will receive:
  • A class credit; or
  • A rescheduled booking
• Refunds may be issued if no suitable alternative is available.

• Retail items (e.g., grip socks) are non-refundable unless defective.
• Defective items may be exchanged within 7 days of purchase with proof of purchase.

• If you believe you have been charged incorrectly, please contact us within 7 days of the transaction.
• Verified errors will be corrected promptly.

• Any approved refunds will be processed using the original payment method where possible.
• Processing times may vary depending on your payment provider.

For refund-related inquiries, please contact us at:

hello@tempobali.com
Jalan Bumbak 156, Kerobokan Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Indonesia